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Welcome to the website of CITS - Cosmos Innovative Technology Solutions LLC ("CITS", "we", "us", or "our").

These Terms of Use ("Terms") govern your access to and use of the CITS website and its content, features and services.

By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the website.

1. About CITS

CITS - Cosmos Innovative Technology Solutions LLC is an IT and technology solutions company based in Abu Dhabi, United Arab Emirates.

Address:
9G5F+7RV - Musaffah - M25 - Abu Dhabi, United Arab Emirates

Email:
cosmos@cosmosuae.com

The website provides information about CITS, its technology solutions, cybersecurity capabilities, services, expertise and other business activities.

2. Use of the Website

You may use this website for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for any unlawful, fraudulent or unauthorised purpose
  • Attempt to gain unauthorised access to the website, servers, systems or networks connected to it
  • Interfere with or disrupt the operation or security of the website
  • Introduce viruses, malware, malicious code or other harmful material
  • Attempt to circumvent or interfere with security features
  • Scrape, crawl, copy or systematically extract website content without our permission
  • Use automated systems in a manner that places unreasonable demands on our infrastructure
  • Impersonate CITS or another person or organisation
  • Submit false, misleading, fraudulent or unlawful information through website forms
  • Use the website to transmit unsolicited or unauthorised commercial communications
  • Use information obtained from the website to facilitate unlawful activity
  • Attempt to identify, test or exploit vulnerabilities in the website or its underlying systems without prior written authorisation

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been breached or that such action is necessary to protect the website, our users, our business or our systems.

3. Website Content

The content published on this website is provided for general informational and business purposes.

This may include information relating to:

  • IT services
  • Technology solutions
  • Cybersecurity
  • Infrastructure and networking
  • Managed services
  • Consulting
  • Digital solutions
  • Products and technologies
  • Industry insights
  • Company information
  • Careers
  • News and updates

Although CITS makes reasonable efforts to keep website content accurate and up to date, we do not guarantee that all information will always be complete, accurate, current or free from errors.

Website content may be changed, updated, removed or discontinued without prior notice.

4. No Professional or Security Advice

Information published on this website, including information relating to cybersecurity, information technology, risk, compliance, security practices or technology solutions, is provided for general informational purposes.

It should not be treated as a substitute for professional advice, a formal security assessment, a technical audit, a penetration test, legal advice, regulatory advice or other professional services.

Every organisation has different technology environments, risks, requirements and regulatory obligations.

Specific recommendations should be made only after the relevant environment, requirements and circumstances have been properly assessed.

5. Cybersecurity Information and Content

CITS may publish cybersecurity-related information, educational material, observations, recommendations, examples or commentary on this website.

Such information is intended to promote awareness and provide general guidance.

CITS does not guarantee that following information published on the website will prevent a cyberattack, security incident, data breach, malware infection, unauthorised access or other cybersecurity event.

Cybersecurity risks change continuously, and no security measure can guarantee complete protection against every threat.

Where you require cybersecurity services, recommendations or assessments for a particular environment, you should obtain appropriate professional advice based on your specific circumstances.

6. Services and Service Descriptions

Information about CITS services and solutions presented on this website is provided for general information.

The publication of a service or solution on the website does not constitute a binding offer, quotation, contract or guarantee that the service will be available to every visitor or in every location.

The actual scope, specifications, pricing, deliverables, timelines, warranties and other terms of any service provided by CITS will be determined separately and may be set out in a quotation, proposal, statement of work, service agreement, contract or other written agreement.

If there is any conflict between these Terms and a separate written agreement between CITS and a customer, the terms of the applicable written agreement will govern the relevant services.

7. Requests for Information and Quotations

The website may allow visitors to submit enquiries and requests for quotations.

Submitting an enquiry or request does not create a contract between you and CITS.

Any quotation, proposal or estimate provided by CITS may be subject to additional terms, conditions, assumptions, scope limitations, availability and validity periods.

A contractual relationship will arise only when the relevant parties have agreed to the applicable commercial terms and entered into an appropriate agreement where required.

8. Website Forms and User Submissions

You may submit information through contact forms, quotation forms, careers forms and other forms available on the website.

You are responsible for ensuring that information submitted by you is accurate and that you have the right to provide such information.

You must not submit:

  • False or misleading information
  • Unlawful material
  • Malicious code
  • Content that infringes another person’s rights
  • Confidential information belonging to another party without authorisation
  • Personal information that you do not have the right to disclose
  • Content intended to compromise or interfere with the website or its systems

Information submitted through website forms will be handled in accordance with our Privacy Policy.

9. Careers and Job Applications

Where the website allows you to apply for employment opportunities, the information submitted will be used for recruitment and related purposes in accordance with our Privacy Policy.

Submitting an application does not guarantee employment, an interview or progression to any stage of the recruitment process.

CITS may determine recruitment requirements, eligibility criteria and selection processes at its discretion, subject to applicable law.

10. Intellectual Property

Unless otherwise stated, the website and its contents are owned by or licensed to CITS.

This includes, where applicable:

  • Text
  • Website design
  • Graphics
  • Logos
  • Branding
  • Images
  • Videos
  • Icons
  • Illustrations
  • Documents
  • Downloads
  • Layouts
  • Software
  • Code
  • Other materials

These materials may be protected by applicable intellectual property laws.

You may view and access website content for your personal or legitimate business use.

Unless you have received prior written permission from CITS or the relevant rights holder, you must not:

  • Reproduce substantial portions of the website
  • Republish website content
  • Sell or commercially exploit website content
  • Modify or create derivative works from website materials
  • Redistribute website content
  • Remove copyright, trademark or other proprietary notices
  • Use CITS branding or logos in a way that suggests an unauthorised association or endorsement

Nothing in these Terms transfers ownership of CITS’s intellectual property to you.

11. CITS Name, Logo and Trademarks

The CITS name, logo, branding and other identifying marks may constitute trademarks or other protected intellectual property.

You may not use CITS trademarks or branding without prior written permission, except where such use is permitted by applicable law.

Third-party trademarks, logos, product names and company names appearing on the website remain the property of their respective owners.

Their appearance on the website does not necessarily imply an endorsement, partnership or other formal relationship unless expressly stated.

12. Third-Party Websites and Services

The website may contain links to third-party websites, platforms, applications or services.

These links may be provided for convenience or additional information.

CITS does not control third-party websites and is not responsible for:

  • Their content
  • Availability
  • Accuracy
  • Security
  • Privacy practices
  • Terms and conditions
  • Products or services they provide

Your use of third-party websites is subject to the terms and policies applicable to those websites.

13. Third-Party Technologies

The website may incorporate or rely upon third-party technologies and services, including analytics, advertising, security, mapping, social media, hosting, communications and other technology services.

The operation of these third-party technologies may be subject to separate terms and privacy policies.

For information about how personal information may be processed through these technologies, please refer to our Privacy Policy.

14. Website Availability

CITS aims to keep the website available and functioning properly, but we do not guarantee that the website will always:

  • Be available without interruption
  • Be free from errors
  • Be free from viruses or other harmful components
  • Operate without delays
  • Be compatible with every device, browser or operating system
  • Remain unchanged or continuously available

The website may occasionally be unavailable because of maintenance, upgrades, technical issues, cybersecurity incidents, hosting issues, network problems or circumstances outside our reasonable control.

15. Security of the Website

CITS takes reasonable measures to protect the website and its systems.

However, no website, server, network or electronic communication system can be guaranteed to be completely secure.

You acknowledge that internet communications involve inherent security risks.

You should not attempt to access, test, scan or assess the security of CITS systems without prior written authorisation.

Nothing in these Terms grants permission to conduct penetration testing, vulnerability scanning, security research or other testing against CITS systems.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

CITS does not make warranties or representations, whether express or implied, regarding the website or its content, including warranties relating to:

  • Accuracy
  • Completeness
  • Reliability
  • Availability
  • Fitness for a particular purpose
  • Non-infringement
  • Security
  • Freedom from errors or harmful components

Nothing in these Terms excludes any warranty, right or protection that cannot lawfully be excluded under applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, CITS and its directors, officers, employees, representatives and service providers will not be liable for losses or damages arising from or relating to your use of, or inability to use, the website or reliance on information published on it.

This may include, where legally permitted, direct or indirect losses, business interruption, loss of data, loss of profits, loss of revenue, loss of opportunities or consequential losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot lawfully be excluded or limited.

18. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs and expenses arising from your unlawful use of the website, violation of these Terms or infringement of the rights of CITS or another party.

This provision does not apply to the extent that the relevant loss or liability results from conduct for which CITS is legally responsible.

19. Confidential Information

The website should not be used as a means of transmitting confidential information unless CITS has expressly provided an appropriate secure channel for that purpose.

Information submitted through ordinary website forms may not be treated as confidential unless CITS has expressly agreed otherwise.

If you need to provide sensitive technical, commercial, security or other confidential information, please contact CITS to determine an appropriate method of communication.

20. User-Generated Content

If the website allows users to submit comments, reviews, testimonials or other content, you remain responsible for the content you submit.

You must ensure that your submissions do not:

  • Violate applicable laws
  • Infringe intellectual property rights
  • Infringe privacy rights
  • Contain malicious code
  • Contain defamatory or fraudulent material
  • Misrepresent another person or organisation
  • Contain unlawful or inappropriate material

CITS reserves the right to remove or decline to publish submissions where permitted by law.

21. Privacy

Your use of the website may involve the collection and processing of personal information.

The collection and processing of personal information is governed by our Privacy Policy, which forms part of the information governing your use of the website.

We encourage you to read the Privacy Policy before submitting personal information through the website.

22. Changes to the Website

CITS may modify, suspend, discontinue or change any part of the website at any time.

This may include:

  • Website features
  • Services described on the website
  • Content
  • Pages
  • Functionality
  • Availability
  • Third-party integrations

We may make changes without prior notice where reasonably necessary.

23. Changes to These Terms

CITS may update these Terms from time to time.

When changes are made, the updated version will be published on this page and the "Last Updated" date will be revised.

Your continued use of the website after an updated version has been published constitutes your continued use of the website subject to the updated Terms, to the extent permitted by applicable law.

24. Suspension or Termination of Access

CITS may restrict, suspend or terminate your access to the website where reasonably necessary, including where:

  • You breach these Terms
  • Your use creates a security risk
  • Your activities may harm the website or other users
  • You use the website unlawfully
  • Access is required to be restricted for legal or regulatory reasons
  • Technical or security circumstances require such action

Termination or suspension of access does not affect provisions that are intended to continue after termination.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in full force and effect.

26. No Waiver

If CITS does not immediately enforce a provision of these Terms, this does not mean that CITS has waived its right to enforce that provision at a later time.

Any waiver must be expressly made by CITS in writing where required.

27. Entire Understanding

These Terms govern your general use of the CITS website.

They do not replace or override any separate contract, quotation, proposal, statement of work, service agreement or other written agreement entered into between CITS and a customer.

Where a separate agreement applies to a particular service, that agreement will govern the relevant contractual relationship.

28. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Abu Dhabi, without prejudice to any mandatory legal provisions that may apply.

Subject to applicable law, the courts of Abu Dhabi, United Arab Emirates, shall have jurisdiction over disputes arising from or relating to these Terms or your use of the website.

29. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

  • CITS - Cosmos Innovative Technology Solutions LLC
  • Address: 9G5F+7RV - Musaffah - M25 - Abu Dhabi, United Arab Emirates
  • Email: cosmos@cosmosuae.com

30. Acceptance of These Terms

By accessing or using the CITS website, you acknowledge that you have read and understood these Terms of Use and agree to comply with them.

If you do not agree with these Terms, please discontinue use of the website.